Service & Support | Service Offerings

Factory Service

When you send your products to a Puritan Bennett Factory Service Center, you can expect:

• Superior quality repair and workmanship: We maintain quality standards by working in a controlled factory environment with access to sophisticated equipment.
• Expert troubleshooting: By operating from a factory location, we have access to experts.
• Fast turnaround time: Our turnaround times are among the best in the industry.
• Flat-rate pricing: Flat-rate pricing keeps our systems simple and processing time to a minimum – and that protects you from potentially costly repairs.

Products We Service
Our Factory Service Centers service the following Puritan Bennett products:

• Portable Ventilators
• Spirometry Devices
• CPAP/Bi-Level^® Devices
• Oxygen Therapy Devices
• Sleep Diagnostic Equipment

We provide an environment featuring:

• Genuine Puritan Bennett^® Parts
• Repairs and test procedures to meet stringent standards
• Documentation requirements to assure equipment performs properly

When you send your products to us, you can be assured that a qualified Factory Service Technician will work with you to diagnose and remedy the problem quickly and accurately.

For more information about factory service of your product, call 1-800-255-6774.